. Returns: Due to the nature of our virtual products, returns and refunds are not available once the product’s license has been used or activated.
2. License Activation: Upon purchase, you agree to the immediate activation of the product license. Once activated, the product is non-refundable.
3. Refund Exception: Refunds may be considered within [number] days of purchase only if the product license has not been activated. To request a refund, please contact us at [your contact details].
4. License Transfer: In certain cases, we may allow the transfer of the product license to another user. Contact us for more information on the license transfer process.
5. Defective or Incorrect Products: If you receive a defective or incorrect virtual product, please contact us within [number] days of purchase for assistance. We will investigate the issue and provide a resolution.